Veridica Trade Co., Limited (hereinafter referred to as "we", "us" or "the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to the processing of your personal information when you visit our e-commerce website veridicatradegroup.com or purchase products through our platform. This policy complies with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws.
1. Information We Collect
We may collect the following types of personal information:
Identity information: such as name, email address, phone number, billing and shipping address.
Payment information: such as credit card number, bank account information (processed through a secure payment gateway).
Technical information: such as IP address, browser type, device information, access time and page views.
Transaction information: such as order history, purchases and returns.
Communication information: the content of your communications with us via email, chat or phone.
2. Use of Information
The information we collect may be used for the following purposes:
Processing and managing your orders.
Providing customer support and services.
Sending order confirmations, shipping notifications and transaction-related communications.
With your consent, to send promotional and marketing information.
To improve our website, products and services.
To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
With payment processors, logistics companies and third-party service providers to fulfill your order.
To comply with legal requirements or respond to requests from government agencies.
In the event of a merger, acquisition or asset sale, your information may be transferred to the new owner.
4. Your Rights
Under the GDPR, you have the following rights:
Right of access: Request access to the personal information we hold about you.
Right of rectification: Request that inaccurate or incomplete information be corrected.
Right of erasure: Request that your personal information be deleted (under certain conditions).
Right to restriction of processing: Request that the processing of your information be restricted.
Right to data portability: Request that your data be obtained in a structured, commonly used format.
Right to object: Object to our processing of your information based on legitimate interests.
Right to withdraw consent: Withdraw your consent to marketing communications at any time.
To exercise the above rights, please contact us at [your contact email].
5. Data Security
We use industry-standard security measures to protect your personal information, including encryption technology and secure payment gateways.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Cross-border Data Transfers
If your information is transferred to a country outside the EU, we will ensure that it is appropriately protected, such as through standard contractual clauses or other legal mechanisms.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]